Refunds and Exchanges
As of December 1, 2021: ALL SALES ARE FINAL. NO REFUNDS, RETURNS OR EXCHANGES. NO EXCEPTIONS.
Guarantee Of Fabrics
Since manufacturers of upholstered fabrics do not guarantee their merchandise from shrinkage, color fastness, or quality wearing, we are unable to consider adjustments, claims or credits for fabric merchandise. If you have purchased optional fabric protection, please refer to your optional fabric protection warranty for claim information.
The use of merchandise other than for household purposes voids all warranties.
Unessa Mattress will not perform work or repair any furniture and warranty coverage does not apply to furniture that has been heavily soiled, stained, intentionally misused, altered, improperly cleaned, infested, damaged in transit, or otherwise damaged in a way that is not the result of defect in the workmanship of the product. If the item cannot Unessa Mattress will issue a CREDIT towards new merchandise. Accessory items are warranted for a period of 90 days. "AS-IS" items carry no warranty and the sale is final (except where prohibited by law). For warranty claims on mattresses, box springs, or additional protection or warranty programs, refer to the manufacturer's warranty for service information.